Delivery

Sorry but we do not ship to Channel Islands or outside the UK.

Prices are based on the estimated weight and volume of your order, the amount of packaging material used and the time taken to pack the order.

UK MAINLAND PRICING (Not Including Scottish Highlands & Islands)

Shipping costs are generally based on weight, as shown in the table below. However, certain items may exceed Royal Mail parcel size limitations and incur an extra charge. The shipping costs can be determined during the first stage of the checkout procedure using the "Estimate Shipping" button.

Orders under 4 Kilos are generally sent by Royal Mail.

Orders over 4 Kilos are generally sent by courier, usually DPD or DHL.

Shipping is free on orders over £65.

Expedited shipping is also available at £6.50 for orders up to 4kg and £9.50 for orders over 4kg. Expedited orders will be shipped same day (if received before 1pm) on a next working day courier service.

SCOTTISH HIGHLANDS & SCOTTISH ISLANDS PRICING

If your total order weight (including packing material) weighs under 4kg it can be sent by Royal Mail 48 and the price will remain the same as UK Mainland.

As Parcels weighing over 4kg are far more economical to send by courier for mainland UK and Royal Mail become very expensive as parcels get heavier, the following areas (that carry a courier surcharge) are subject to the shipping rates below.

Scottish Highlands & Islands Postcode Areas.

(AB 36-38  AB 55-56  FK 17-21  IV 1-39  HS 1-9  IV 52-54  IV 63  KW 1-14  PA 21-40  PH 19-26  PH 30-41  PH 49-50)

Northern Ireland & Offshore Islands.

All (BT - PO - TR - IM) Postcodes

Orders under 4 Kilos are generally sent by Royal Mail.

Orders over 4 Kilos are generally sent by courier, usually DPD, with a maximum weight of 30kg, there is a small additional charge for orders that exceed this weight.

Shipping is reduced to £12 on orders over the value of £65.

Please note it is not possible to send some items outside of UK Mainland, this would include CO2 bulbs and some glass items.

Delivery Timeframes

We aim to despatch all orders within 2 working days and often sooner.

Items sent by Royal Mail are usually sent Royal Mail 48 and should arrive within 2-3 Days.

Couriers aim to deliver your order within 2 working days. All courier deliveries have 2 attempts and a card should be left upon a failed delivery, which can be used to arrange a redelivery date to suit.

There is no delivery at weekends.

Responsibilities

You may specify special delivery instructions when ordering, in case you are out (e.g Please leave in shed if out) However, please bear in mind that neither we nor the courier can be held responsible for items left outdoors.